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Work

In production today.

Most of our work is under agreement and does not appear here. What follows is what we are able to describe, kept to what we can stand behind.

Higher education

A university operating system

An operating system for university administration, deployed across more than eleven institutions.

Admissions, counselling and student operations run against one description of how the organisation works. It is the sector that taught us where the seam between engine and ontology belongs.

Applicant 2214complete
Applicant 2215needs a person
Applicant 2216waiting on a document
Applicant 2217complete
Applicant 2218complete

Applicant 2215 — what happened

Enquiry arrived 11:02. Matched to a programme from the stated intent.
Three of four documents on file. Transcript requested from the applicant automatically.
Rule matched: prior qualification falls outside the standard band.
Escalated to the counsellor for that programme, with the file attached.

Why it said that

Programme bands and the escalation rule are read from your own admissions policy. The system does not decide eligibility — it decides who should.

Representative interface — real structure, client data replaced.

Vehicle manufacturing

Quality control on the assembly line

A QR-code quality-control system built for a vehicle assembly line.

Units, stations, checks and a definition of “passed” — the same four things as an admissions pipeline, in an entirely different vocabulary.

Unit 88-041passed
Unit 88-042needs a person
Unit 88-043waiting on a check
Unit 88-044passed
Unit 88-045passed

Unit 88-042 — what happened

Scanned in at station 4. Prior six checks recorded against this unit.
Torque reading outside the tolerance recorded for this variant.
Unit held before station 5 rather than after final assembly.
Supervisor on shift notified with the reading and the tolerance beside it.

Why it said that

Tolerances come from the specification for this variant, not from an average. A unit is held at the earliest station where the fault is knowable.

Representative interface — real structure, client data replaced.

Commercial software

Two commercial systems

Two systems built end to end: one that runs sales outreach, one that turns account signals into a next action.

Both were engineered as products rather than as internal tooling, and both are ours end to end.

Account Northwindaction ready
Account Halcyonneeds a person
Account Meridianwatching
Account Ardentaction ready
Account Vantageaction ready

Halcyon — what happened

Usage fell for a third consecutive week against its own baseline.
Two support threads open, both unresolved past the agreed response window.
Renewal date inside ninety days.
Raised to the named owner with all three signals attached.

Why it said that

Every signal is a fact from your own systems, with the record it came from. The system does not predict churn — it says what it noticed and who owns it.

Representative interface — real structure, client data replaced.

On numbers

What we will and will not claim.

We do not publish client results we cannot evidence, and we do not present a range from one engagement as though it were a benchmark. Where we quote a figure on a call, it is either measured on your workflow or labelled clearly as an estimate we would need to confirm.

On the call we put real numbers against your own operation — including, where it applies, the places this will not help.

Tell us what your week looks like.

Thirty minutes. We will tell you what we would build first, roughly what it costs, and where this will not help.